Return Policy

At Annie's Beads, we are committed to providing the best service and ensuring customer satisfaction. If for any reason you are not satisfied with your beads, you may return them within 14 days after delivery and we will issue a refund as soon as we receive them.

Please note the following guidelines for returns:

• The beads must be returned in their original form and condition to be eligible for a full refund.
• If the strands of beads are returned unstrung or loose, a partial refund will be issued.

To initiate a return, you have the following options:

Request a Return via Your Customer Account: Log in to your customer account and submit a return request. If approved, we will provide a return label. Please note that a $4.00 shipping fee will be deducted from your refund.

Purchase a USPS Label: You can buy a USPS return label directly from the USPS website. Once you have the label, please send the package to the following address:

• Annie's Beads, 11221 Richmond Ave Suite C108, Houston TX, 77082

Once we receive the returned beads and verify their condition, we will process the refund. Please allow a reasonable amount of time for the refund to be reflected in your account.

If you have any questions or need further assistance regarding returns, please contact our customer support team at anniebeads5188@gmail.com. We are here to help!